Understanding Arkansas Natural Gas Rates

At Arkansas Oklahoma Gas, we understand just how important it is to give our valued customers, the best possible prices. That is why we ensure our prices are stable, giving the families and communities we serve, the peace of mind they need. Unlike oil and propane, which are very likely to have varying prices, our prices are pre-approved by state regulators.

Arkansas Natural Gas Rates

Rate Class Customer Charge Delivery Charge Cost of Gas Energy Efficiency Cost Recovery System Safety Enhancement Units
Residential $10.70 per month $0.425390 $0.410610 $0.071983 $0.022410 CCF
Small Business $15.95 per month $0.308120 $0.410610 $0.071983 $0.011450 CCF
Medium Business Sales $360.00 per month for each Meter $1.730060 $4.106100 $0.719830 $0.023980 MCF
Medium Business Transport $560.00 per month for each Meter $1.730060 $0.719830 $0.023980 MCF
Large Business Sales $1,320.00 per month for each Meter $0.835870 $4.106100 $0.719830 $0.015840 MCF
Large Business Transport $1,700.00 per month for each Meter $0.835870 $0.719830 $0.015840 MCF

*Medium Business Sales - Annual Consumption in excess of 10,000 MCF and less than 36.000 MCF

*Medium Business Transport - Annual Consumption in excess of 10,000 MCF and less than 36.000 MCF

*Large Business Sales - Annual Consumption in excess of 36.000 MCF

*Large Business Transport - Annual Consumption in excess of 36.000 MCF

*The aforementioned charges for natural gas service shall be subject to adjustment each month, pursuant to the terms of the Weather Normalization Adjustment Clause, and charges resulting from the operation of the Municipal Tax Clause.

*Please contact the AOG office for further details regarding the Business Class Rate Schedule.

*The Delivery Charge shall be subject to adjustment annually based on the Billing Determinant Rate Adjustment (BDA).

*All rates are approved by the Arkansas Public Service Commission and are effective in all Arkansas areas served by Arkansas Oklahoma Gas.

Weather Normalization Adjustment (WNA)

The WNA (Weather Normalization Adjustment) is an adjustment to the distribution charge on your monthly gas bill to reflect normal weather.

The WNA will be a charge or a credit to your bill each month. This adjustment is used during the billing periods for November 1 through April 30. If the weather is colder than normal during a billing period, your distribution charge will be reduced in the form of a credit on your bill to reflect what the distribution charge would have been during a normal weather period. If the weather is warmer than normal, your distribution charge will be increased in the form of a charge on your bill to reflect what the distribution charge would have been during a normal weather period. The WNA has been approved by the Arkansas Public Service Commission for AOG's Arkansas customers.

Municipal Tax Clause

The total amounts paid to each municipality served in the state of Arkansas for municipal, excise, sales or gross receipts, license, privilege or franchise taxes or fees or other extractions of monies (excluding ad valorem and income taxes), which are levied or imposed by laws or ordinances, shall be passed through to the Customers served within the boundaries of the municipality that levied the tax or fee or for which the tax or fee was levied. The charge for the municipal tax or fee shall be shown on the face of the bills as a separate line item.

Energy Efficiency Cost Recovery (EECR)

The purpose of the EECR is to establish the EECR rates by which the Company will recover the incremental costs of energy efficiency programs approved by the Arkansas Public Service Commission in Docket No. 07-077-TF. Recovery is limited to the incremental costs which represent the direct program costs that are not already included in the then current rates of the Company. The EECR rates will be calculated to recover those costs over the period in which the EECR rates will be in effect. All Arkansas customers are subject to the EECR.

Act 310 Surcharge

The Act 310 Surcharge rate allows AOG to recover an annualized revenue requirement on expenditures incurred to relocate pipelines and facilities necessitated by public works projects such as state highway, county road and municipal street and sewer construction. These public works project expenditures have been incurred since the Company’s last rate proceeding in Arkansas in February 2007 and were necessary to accommodate construction activities which would have interfered with the safety of AOG’s system or safety of the public during the construction project activity.

System Safety Enhancement

The system safety enhancement charge recovers pipeline replacement project expenditures in compliance with AOG's Distribution Integrity Management Program and Transmission Integrity Management Program.

Customer Charge

Customers pay a charge to help cover the fixed costs of providing natural gas service. Fixed costs include bill processing, meter reading, meter equipment, service line maintenance and customer service personnel.

Delivery Change

Customers pay a charge to have natural gas delivered to a residence or business. This charge will be subject to adjustment annually based on the Billing Determinant Rate Adjustment (BDA) which is approved when actual delivery charge revenue is less than authorized revenue from AOG's last rate case docket. The delivery charge is applied to billed gas usage which may vary monthly.

Cost of Gas

Customers pay a charge designed to recover the actual cost of natural gas purchased by AOG to serve our customers. State statutes or regulations do not allow AOG to make a profit from the cost of gas.

Miscellaneous Service Charges

Description Charge
Customer Account Record Statement $ 3.50
Energy Consumption Statement $ 3.50
Processing Fee for Average Monthly Payment Plan (Levelized Billing) Customer withdraws from the plan and requests to be reinstated in a twelve (12) month period. $10.00
Returned Check Charge Maximum allowed by Arkansas Code Ann. Sec. 4-60-103 $ Max
Meter Reading Report Charge In excess of two (2) in a twelve (12) month period. $ 3.50
Meter Test Fee $25.00
Collection Fee $25.00
Connection Fee $30.00
After Hours Connection Fee $50.00
Tampering Fee $50.00
Reconnection Fee $30.00
After Hours Reconnection Fee $50.00
Special Meter Read Fee $20.00
Late Fee 10% of first $30.00, 2% of remainder