We’re here to help. If you’re ever in a situation where you’re struggling to pay your bill, call us at 479-784-2000 as soon as you think you need help. We can work with you to avoid an unexpected service interruption.

In addition, AOG has partnered with local weatherization and low-income assistance providers to assist our customers who need a little extra help:

2-1-1 is a free telephone service that connects individuals in need to important community services in your area. Simply call 2-1-1 to speak with a representative who can help, or visit their website:

In Arkansas: https://arkansas211.org/

In Oklahoma: https://www.211oklahoma.org/

Emergency Funding Programs

Fort Smith Area:

Crawford Sebastian Community Development Council (CSCDC)

Phone: (479) 785-2303

Address:4831 Armour Ave, Fort Smith, AR 72904

Salvation Army

Phone: (479) 783-6145

Address: 301 N 6th St, Fort Smith, AR 72901

Area Agency on Aging for Senior Citizens (60+ Only)

Phone: (479) 783-4500

Address: 524 Garrison Ave, Fort Smith, AR 72901

Booneville Area:

ARVAC(Arkansas River Valley Area Council)

-Open Tues & Thurs

Phone: (479) 675-3429

Address: 366 N Broadway Ave, Booneville, AR 72927

Area Agency on Aging

Phone: (479) 675-4234

Address: 550 Heritage Dr, Booneville, AR 72927

Poteau Area:

Department of Human Services (LIHEAP)

Phone: (918) 649-2300

Address: 511 S Harper St, Poteau, OK 74953

Salvation Army

Phone: (918) 653-4815

Address: 106 Gretna, Heavener, OK 74937

KIBOIS

Phone: (918) 647-3267

Address: 3111 N Broadway St Suite B, Poteau, OK 74953

Choctaw Nation LIHEAP

Phone: (800) 522-6170

Address: Corner of 16th & Locust, Durant, OK 74953

Waldron Area:

ARVAC(Arkansas River Valley Area Council)

Phone: (479) 637-2871

Address: Memorial Hall, Waldron, AR 72958

Sallisaw Area:

Department of Human Services (LIHEAP)

Phone: (918) 776-8000

Address: 1611 S Kerr Blvd, Sallisaw, OK 74955

Cherokee Nation (LIHEAP)

Phone: (918) 775-6226

Address: 110 N Elm St, Sallisaw, OK 74955

Cookson Hills Community Action

Phone: (918) 775-9116

Address: 212 S Elm St, Sallisaw, OK 74955

Low-Income Weatherization Program

Did you know that you can save an average of 35% in energy costs each year by weatherizing your home?* That’s why AOG offers comprehensive residential weatherization programs to help homes that are severely energy-inefficient improve the comfort indoors and reduce energy costs. You could be eligible to receive help to complete weatherization improvements on your home such as insulation, air sealing, window sealants or new windows, etc. Completing one or several of these measures helps to make your home warmer in the winter and cooler in the summer.

Eligible customers include homeowners or leaseholders of a single family home, duplex or manufactured home constructed prior to 2009. For homes that meet the program energy efficiency criteria, weatherization services are provided at no cost.

Residential customers can apply for the weatherization program by submitting an online request or calling AOG Customer Service at 479-784-2000 or 1-800-842-5690.